Ask Marni in the chat bubble for an instant answer, open a ticket, or email a human. Whichever you pick, you are talking to people who know the product.
Whether you prefer to chat live, submit a ticket, or explore guides on your own — we have a support channel that fits the way you work.
Marni is our AI assistant — instant answers on pricing, features, migration, and trade support. 24/7, no waiting.
Click the chat bubble in the bottom-right corner of any page
For detailed technical issues or account-specific questions, submit a ticket and our team will respond with a thorough, personalized solution.
Browse step-by-step guides, how-to articles, and feature documentation — organized by topic so you can find answers fast, on your own schedule.
No call queues, no support-ticket lottery. A teammate reads every message and replies personally. Pick the channel that suits the question.
Same humans, every channel
Where to reach us
Help and support, in the app
The question-mark button on the dashboard. Your account comes with the message
Contact form
Best for questions, feedback, or feature requests
Help Center
Step-by-step guides with search, at help.ormi.com
What helps us help fast
If you have any questions, feel free to reach out to our team.
No credit card required
Office staff are free
