Built-infield-tools
Connect Google Maps to Ormi
Google Maps powers Ormi's dispatch board — address geocoding, driving-route optimization, real-time technician location (opt-in per tech), and customer-facing ETA sharing with a live map link.
What you get
Google Maps + Ormi in detail
Address geocoding — every customer address maps automatically
Drive-time-based dispatch suggestions
Real-time technician location (opt-in per tech)
Customer ETA share link (like Uber) — customer sees live tech position
Route optimization for multi-stop days
Setup
How to connect Google Maps to Ormi
No setup required
Google Maps is built in. Addresses geocode automatically on customer creation.
Enable tech location sharing
Per-tech toggle in their mobile app. Most shops enable this so dispatch can see where crews are in real time.
How shops actually use it
Real workflows, not marketing bullets.
- Dispatcher sees all techs on a map and assigns the next call to whoever's closest
- Customer gets an SMS with a live-map link: "Technician Mike is 6 minutes away"
- Morning route optimizer clusters 8 jobs into the shortest driving path
Google Maps integration questions
Is there an additional fee for Maps usage?
No. Google Maps usage is absorbed in the $1/job pricing. No separate billing.
What about customer privacy?
Customers only see tech location when an ETA link is actively shared for their specific appointment. Links expire at the end of the service window.
Related integrations
Other field-tools tools
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