Connect Slack to Ormi
Pipe Ormi events into Slack channels — new jobs, status changes, completed jobs, customer messages. Keep the whole team aware without everyone having to check Ormi constantly.
Slack + Ormi in detail
How to connect Slack to Ormi
Add the Ormi app to Slack
Settings → Integrations → Slack. Click "Add to Slack". Authorize. Choose the workspace if you have multiple.
Pick channels per event
Route "new jobs" to #dispatch, "completions" to #team, "customer replies" to #service. Fully customizable.
Test a notification
Create a test job and verify the notification posts to your chosen channel. Adjust if needed.
How shops actually use it
Real workflows, not marketing bullets.
- Dispatch sees every new service call in #dispatch without refreshing Ormi
- Owner gets a daily summary posted to #leadership — revenue + jobs completed + top-performing tech
- Customer replies to an SMS → relayed to #customer-service for office staff to respond
Slack integration questions
Does the Slack integration cost extra?
No. It's included on the base $1/job plan — like every other Ormi integration.
Can I route different notification types to different channels?
Yes. Granular control — new jobs to #dispatch, escalations to #owner, customer messages to #service. Configure per your team structure.
Related integrations
Other communication tools
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