Do I pay for office staff or dispatchers?

No. Office users are free and unlimited. You pay $25 a month only for each person who does job work that month.

Does Ormi charge for each job?

No. Jobs are unlimited, and there is no fee per job or per invoice.

Yes. After the 15-day free trial, every month bills at least one technician ($25), even if no field work happened.

One price: $25 a month for each technician who does job work, billed after the month ends, with a one-technician minimum.

$25 per technician who performs job work during the month.
Billed after the month ends, for the month just finished. Nothing is charged when you subscribe.
One-technician minimum ($25) for any month after your 15-day free trial, even a month with no field work.
Office users are free, however many you have. Dispatchers, admins and office staff who do not work jobs never count.
Jobs are unlimited. There is no per-job or per-invoice fee.
Assignment, travel, or having field access does not add a charge by itself.

Payment processing fees on card and bank payments are charged by the processor, not by Ormi.

A person counts once in a month if, in that month, any of these happened:

A job they were assigned to was completed, by anyone (including someone in the office).
They started one of their assigned jobs themselves (moved it to in progress, or tapped Start job in the app).
They logged job start or end time on an assigned job.

The month runs on your company's time zone.
Ormi does not look at someone's role, only at the job work. An owner who is assigned to a job that gets completed counts that month.

In the sidebar under Settings, open Account, then the Billing tab.
The trial card shows the days left in your free trial, or that it has ended.
The Field technicians card shows Field access, Billing now and Next invoice.
Open Who is being billed on the next-invoice card to see each technician and the jobs that made them count.
To pay by card, click Add payment method.

Your free trial runs for the first 15 days. Nothing during the trial is billed.
After the trial, Ormi counts the technicians who did job work each calendar month.
Early in the next month, you are invoiced for that count, or for one technician if the count was zero.

My bill has more technicians than I expected.: Check Which technicians count on my bill?. The usual surprises are a job completed by the office for a technician who was still assigned, or an owner assigned to a job.
I was billed $25 in a month with no jobs.: That is the one-technician minimum, which applies to every month after the trial while you are subscribed.
Something on my bill looks wrong.: Email [email protected] or call (972) 944-0404 with the month in question. You can also see current pricing at ormi.com/pricing.

Do I pay for office staff or dispatchers?: No. Office users are free and unlimited. You pay $25 a month only for each person who does job work that month.
Does Ormi charge for each job?: No. Jobs are unlimited, and there is no fee per job or per invoice.
Is there a monthly minimum?: Yes. After the 15-day free trial, every month bills at least one technician ($25), even if no field work happened.

If you already use Ormi, the ? button in your dashboard sends a question to our team with your account attached. Otherwise:

One price: $25 a month for each technician who does job work, billed after the month ends, with a one-technician minimum.

$25 per technician who performs job work during the month.
Billed after the month ends, for the month just finished. Nothing is charged when you subscribe.
One-technician minimum ($25) for any month after your 15-day free trial, even a month with no field work.
Office users are free, however many you have. Dispatchers, admins and office staff who do not work jobs never count.
Jobs are unlimited. There is no per-job or per-invoice fee.
Assignment, travel, or having field access does not add a charge by itself.

Payment processing fees on card and bank payments are charged by the processor, not by Ormi.

A person counts once in a month if, in that month, any of these happened:

A job they were assigned to was completed, by anyone (including someone in the office).
They started one of their assigned jobs themselves (moved it to in progress, or tapped Start job in the app).
They logged job start or end time on an assigned job.

The month runs on your company's time zone.
Ormi does not look at someone's role, only at the job work. An owner who is assigned to a job that gets completed counts that month.

In the sidebar under Settings, open Account, then the Billing tab.
The trial card shows the days left in your free trial, or that it has ended.
The Field technicians card shows Field access, Billing now and Next invoice.
Open Who is being billed on the next-invoice card to see each technician and the jobs that made them count.
To pay by card, click Add payment method.

Your free trial runs for the first 15 days. Nothing during the trial is billed.
After the trial, Ormi counts the technicians who did job work each calendar month.
Early in the next month, you are invoiced for that count, or for one technician if the count was zero.

My bill has more technicians than I expected.: Check Which technicians count on my bill?. The usual surprises are a job completed by the office for a technician who was still assigned, or an owner assigned to a job.
I was billed $25 in a month with no jobs.: That is the one-technician minimum, which applies to every month after the trial while you are subscribed.
Something on my bill looks wrong.: Email [email protected] or call (972) 944-0404 with the month in question. You can also see current pricing at ormi.com/pricing.

Do I pay for office staff or dispatchers?: No. Office users are free and unlimited. You pay $25 a month only for each person who does job work that month.
Does Ormi charge for each job?: No. Jobs are unlimited, and there is no fee per job or per invoice.
Is there a monthly minimum?: Yes. After the 15-day free trial, every month bills at least one technician ($25), even if no field work happened.

If you already use Ormi, the ? button in your dashboard sends a question to our team with your account attached. Otherwise: