Cancel or delete a job

Cancel a job#

1. Open the job and click the Job actions menu.
2. Choose Cancel job, then confirm with Cancel job.
3. The job shows Cancelled and the customer gets a cancellation text if texting is on.

Delete a job permanently#

1. On Jobs, open the job row menu and choose Delete.
2. Choose Delete permanently. This removes the job with its photos, notes and history.
3. Type the job number to confirm and click Delete Permanently.

Invoiced or paid jobs cannot be deleted. If something else depends on the job, Ormi offers Cancel Job instead so the record is kept.

What if this fails?

"Permanent delete isn't available".

Something is attached to the job. Cancel it instead; the record stays for your history.

I cancelled the wrong job.

Open it and change the status back to Scheduled, then dispatch it again.

Related tasks

• Job statuses and what they meanJobs and scheduling
• Create a jobJobs and scheduling